FishUSA is offering a safe, free and convenient way for our neighboring customers to place an order online and pick it up, without contact, at the FishUSA Pro Shop. Get on the water faster with FishUSA’s REEL Fast Curbside Pickup!
Who Can Use REEL Fast Curbside Pickup?
Customers who reside in Pennsylvania can place REEL Fast Curbside Pickup orders. The option to choose REEL Fast Pickup will automatically appear in your “shipping options” at checkout. For customers in neighboring states who may be in close proximity to our Pro Shop and would like to pick up your order, please contact our Customer Service team at 800.922.1219 to request REEL Fast Curbside Pickup.
When Can I Pick Up My Order?
When your order is ready, you will receive an email notification that it can be picked up, outside of the FishUSA Pro Shop. Our daily REEL Fast Curbside Pickup times are Monday through Saturday from 9:00 am to 6:00 pm and Sunday from 9:00 am to 4:00 pm.
How Does Pickup Work?
When you arrive at the FishUSA Pro Shop to pick up your order, follow the signs in our driveway and park in a spot with a numbered REEL Fast Curbside sign. The sign at your parking space will have a telephone number. Send a text message, from your parking spot, to that number. Include your Name, Order Number, and your parking spot number. A member of our REEL Fast Curbside Pickup team will confirm your arrival and deliver the order to your vehicle's trunk or back seat. Please wear a mask and do not leave your vehicle.
FishUSA is thrilled to offer REEL Fast Curbside Pickup on our growing selection of fishing kayaks! If you order a kayak, please make sure you have a vehicle or trailer capable of transporting your boat along with all of the necessary hardware and accessories. Because of social distancing restrictions, no FishUSA employees will be able to assist with loading your kayak onto your vehicle or trailer. Our REEL Fast Curbside team will bring your boat outside. We ask that you wait until these team members return to the building before you exit your vehicle to load your boat.
What Happens If An Item Is On Backorder?
Some items may not be readily available for pickup. In this case, a member of our REEL Fast Curbside team will be in touch with additional information shortly after you place your order. FishUSA reserves the right to cancel backordered items that are unavailable within seven days of the date you place your order.
What If I Need To Make A Return?
If you need to return an item or items from your REEL Fast Curbside order, you may do so online. Please see our return policy and instructions for making a return HERE. You may also return your items inside the Pro Shop during its open hours.