Kayak Shipping Terms and Information
- We ship kayaks via LTL freight carriers. Kayaks do not qualify for FREE Standard shipping or expedited shipping.
- All kayaks are subject to a shipping & handling fee that will typically be shown in the cart during the checkout process. The fees will vary and are based on the item dimensions and weight as well as the shipping destination.
- In some cases, we may be unable to ship a kayak to its destination or we may need to charge you our actual shipping cost. If your order cannot be shipped or requires you to pay our actual shipping cost, you will be contacted by our Customer Service team. If you need to pay our actual shipping cost, we will provide you with a new shipping quote and we will hold the kayak until you approve the new shipping quote and pay the additional shipping cost.
- The LTL freight carrier will deliver your kayak in a large tractor-trailer. Because of this, the “ship to” location must be able to accommodate a tractor-trailer vehicle. Our LTL freight carrier service provider will contact you when your kayak is shipped and when it is ready to be delivered to establish a delivery day and time window.