A message to our valued customers -
What makes fishing a part of everything we do? What makes what we do at FishUSA less of a job and more of a passion? The answer is simple: People like you!
Here, we pride ourselves on our relationships with our customers, our employees, our business partners, and our community. These relationships link all of us...and we take them seriously!
We all know that every one of us must continue to take precautions such as social distancing, handwashing, cleanliness, and monitoring our health seriously--to protect ourselves, our loved ones, and everyone else with whom we connect. We’re doing that here in our building and in our homes, and we hope that you are also taking every possible step to stay safe!
Through all of this, family, friends, faith, and of course, fishing, are still at our core. And as so many of you have been telling us, you’re also appreciating these things even more than ever!
Just know that at America’s Tackle Shop, we’re working as hard as ever to keep serving you with excellence! We’re working closely with vendors every day (and on weekends, too) to expedite shipments into our warehouse, and we’re working every bit as hard to get your favorite products to you as fast as possible. We’re even adding new products and brands to our website almost every day!
Team FishUSA is working hard as we have for 20 years--in the true American spirit--because we’re all in this together!
So take a deep breath, enjoy and appreciate those who are special to you, and thank everyone who is on the front lines fighting to keep us safe! Doctors, nurses, emergency personnel, first responders, and so many others! They need and deserve our support!
And please know that as we reflect on this, our 20th anniversary, we are as thankful for you and as committed to serving you as ever. YOU are the reason we love doing what we do, and together, we’ll beat this challenge, and hopefully, enjoy some great fishing on the way!
If we can help you in any way, we’re a phone call, an email, or a social media post away, so please let us know.
We appreciate your continued support!
Putting that new rod or reel in your hands, or replenishing those lures, is FishUSA’s top priority! We are continuing to quickly pack and ship all orders in a safe manner.
In the midst of the Covid-19 Pandemic, the United States Postal Service and UPS are working diligently to deliver packages, however both entities are unable to guarantee on-time delivery. As FishUSA continues to send out orders, please be aware that - because carriers cannot guarantee shipment - delays are likely.
If you have questions regarding your order, we are maintaining regular Customer Service hours. Please have your order number ready and contact us at 800.922.1219 or email firstname.lastname@example.org. We thank you for your continued patience and understanding.
For the safety of employees and customers, alike, we have temporarily closed our Pro Shop. For our regional Pro Shop customers who normally took advantage of our Buy Online, Pickup In-Store program, we are excited to offer temporary Free REEL Fast Regional Shipping! If you live in Erie (PA), Crawford, Warren, Chautauqua, or Ashtabula Counties, simply call our customer service team at 800.922.1219 or email us at email@example.com to place your order and get it shipped for FREE!