FishUSA.com Price Match and Price Guarantee Policy
We understand that price is an important factor to our customers, and we want our customers to be confident they can find the best prices while shopping at FishUSA.com. We will match the total online or in-store price of any major domestic competitor on identical new item(s). In addition, if you buy from us, and within 30 days you find the same item at a lower price on our site or on a competitor’s site, we will issue you a store credit for the price difference.
FishUSA.com Price Match Policy
To request a price match, please contact us by phone (at 800.922.1219). You may also email or fax (at 866.333.6143) us with the request. Please include a website link to the product, or a verifiable copy of the competitor’s printed ad with the store name, sale dates, price and model number of item.
FishUSA.com 30 Day Price Guarantee Policy
If you buy an item from us, and if within 30 days of your order you find the exact same item on our store at a lower price, or you find the exact same item on sale by a competitor at a lower price, contact us and we will issue you a store credit for the price difference.
Our price match and price guarantee policies are subject to the following conditions:
- All price-matched orders, and price guarantee requests, must be completed over the telephone.
- For online price matches, we must be able to locate the competitor’s item online.
- For in-store price matches, you must fax or email the competitor’s advertisement to us, which shows the store name, store address, product, price, and sale dates. In addition, the store must be located within 50 miles of your billing address.
- The competitor’s item must be new and available for immediate shipment.
- Online prices will be matched only from established retail companies that are open to the public, have a physical address, and have customer service telephone support. Although Amazon does not meet these requirements, we will match the price of products sold directly by Amazon.
- When calculating the total price, if the competitor assesses a shipping charge, we will match the competitor’s price of the item plus their shipping charge. We do not count free shipping of competitors if you must pay a fee to get free shipping (e.g., Amazon Prime).
- The same rules, restrictions, limitations or exclusions of the competitor’s offer will apply to any price match or price guarantee.
- We do not match prices for sellers where a membership fee must be paid to receive the discounted price (e.g., Sam’s Club or Costco).
- For price guarantees, we will issue a store credit for the price difference only to the person who is the billing contact on our order.
- We will only price match sellers who are physically located in the United States.
- We will only price match sellers which own and operate the web site where the product is offered. We do not match the prices of “marketplace” or auction sellers.
- We reserve the right to limit the number of items that are price matched or price guaranteed.
- This offer applies only to orders shipped within the 50 states of the United States.
- This offer cannot be combined with any other offer, promotion or coupon.
- This offer is limited to individual retail customers only, and does not apply to resellers.
- We will not price match or guarantee items offered for sale Thanksgiving Day through the Monday after Thanksgiving, bonus or free offers, bundled offers, rebates, special financing offers, coupons, closeouts, clearance items, inventory reductions, special buys, samples, or discontinued or reconditioned items.
- We will not price match items where the item being sold contains a pricing or typographical error.
- We reserve the right to decline to price match or price guarantee on a particular product.